Terms and Conditions for Agra Rugs & Handicrafts

1. Introduction

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. These terms govern the relationship between Agra Rugs & Handicrafts and you in relation to this website and any purchases made.

2. Product Accuracy & Handcrafted Nature

  • Artisanal Variance: Many of our rugs are hand-knotted or handcrafted. You acknowledge that minor variations in color, pattern, and size (up to 5%) are inherent characteristics of handmade goods and do not constitute defects.
  • Display: We endeavor to display product colors as accurately as possible. However, we cannot guarantee that your monitor’s display of any color will be 100% accurate.

3. Pricing and Payment

  • All prices are subject to change without notice.
  • We reserve the right to cancel orders arising from pricing errors or technical glitches on the WoodMart platform.
  • Payment must be cleared in full before any product is dispatched for delivery.

4. Shipping and Delivery

  • Delivery timelines are estimates and not guaranteed.
  • Agra Rugs & Handicrafts is not liable for delays caused by third-party logistics or customs clearance for international orders.
  • Risk of loss and title for items pass to you upon delivery to the carrier.

5. Returns and Refunds

  • Items must be returned in their original, unused condition within [Number, e.g., 14] days of receipt.
  • Custom-made or bespoke rugs are non-refundable unless they arrive damaged or defective.
  • Return shipping costs are the responsibility of the customer unless the item is faulty.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, and images (including technical diagrams), is the property of Agra Rugs & Handicrafts and protected by international copyright laws.

7. Limitation of Liability

Agra Rugs & Handicrafts shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State], and you irrevocably submit to the exclusive jurisdiction of the courts in that location.